How Do You Handle Client Calls Sold To A Local Business From A Branded Lead Gen Site?

By April

In episode 150 of our weekly Hump Day Hangouts, one participant asked how one should handle client calls sold to a local business from a branded lead gen site.

The exact question was:

Hey guys, hope everyone is doin good.

I have a lawn/landscape lead gen site that is branded and is getting calls that I would like to sell to a local business. The problem is how does the company answer the phone when the customer is expecting my branded business to be answering the call? Also what happens when a different companies truck shows up at the customers house or when the customer gets the bill and it’s from a different company.

I have local kingpin but havent gone through it fully yet so not sure if it has specific examples and specific strategies to handle this situation.

Thanks so much!!

Kevin

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