Weekly Digital Marketing Q&A – Hump Day Hangouts – Episode 224
Click on the video above to watch Episode 224 of the Semantic Mastery Hump Day Hangouts.
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Bradley: Okay. Now we're live. This is screwing me up. Hey everybody! This is Bradley Benner with Semantic Mastery. This is Hump Day Hangouts Episode 224. It is February 20th, 2019. I'm sorry I don't have my camera today. For some reason Google Hangouts decided it did not wanna recognize my camera at the last minute. You guys would probably appreciate the fact you don't have to look at my face. I've only got two people on with me today because Adam and Hernan are out at the Funnel Hacking Live event. They're out having fun while we're hard at work.
Let me say hi to Chris. What's up, Chris? How are you?
Chris: Doing good. Great to be here.
Marco: I made it, man. I'm here.
Bradley: Good. I don't really have any announcements specifically, except that we've got a Mastermind webinar tomorrow, for those of you that are in the Mastermind. We're gonna be covering several things that I've been tracking for the last few weeks now as far as doing some off-page tests for ranking GMBs, doing a whole bunch of different types of off-page tests and isolation.
In fact, let me se, for one moment, I've got pause the screen for a minute. Marco, do you have any announcements while I do that?
Marco: No. But I'm so glad you're gonna talk about this because my write-up for the Mastermind, which I'm finishing up today by the way, is about that, testing, whether it's single variable testing or whether it's testing in isolation, or what it actually is that you're trying to do.
What you're trying to do is gauge whether there's an effect. You're not trying to show that something doesn't work. It's crazy going in and trying to test that something doesn't work. The test should be, what does it do? You should get the data. The data should speak for what the tests. You're testing a variable, but does the variable move the needle? No, it doesn't. Okay, onto the next thing, which is what you're doing, you're testing all of these different variables and you're isolating so that you can do whatever it is that you're doing to each one.
I'm really glad that you're talking about this. I'm gonna go a little bit more in-depth in the Mastermind newsletter about testing and how people are being misled by so-called, all of these are expert testers that don't know what the fuck they're doing. So I'll just leave it at that.
Bradley: Yeah. I've been tracking, well, about a month ago was. It was around January 21st when I started setting these tests up. I'm testing every one of these methods and isolation. In other words, they're GMB or Google My Business profiles that had the initial on-page stuff done and what my standard operating procedure is for optimizing a new profile, and then from there, all I'm doing is specifically one of these methods.
I'm testing across multiple properties per methods so that I can see if we get positive results or negative results or no results on any one method, I want to see if that occurs across more than one property for the same type of method. Because if we get positive results on two properties, if I'm only doing two tests or testing on two locations per method and they're both positive, then that's a really good indication that that's a viable method or something that moves the needle.
Like he says, that's actually funny you said that because that's the title or the subtitle of the actual test that I'm doing Which Method Moves the Needle the Most? These different tests that I'm doing, and like I said, if a positive result occurs on two properties, two separate locations, then I know that it's a good method to use and that it will continue … It will be duplicatable, in other words.
I will obviously set it up and see if I can repeat it again across other properties. If I get two no changes, or two negative changes, then it's probably the case also. But if we get one that's positive and one it's neutral, or one that's positive, one is negative, then it's obviously gonna have to require further investigation.
So that's essentially what I'm doing. I've tried several these things and I've got some really super good results back with one of these methods in particular. I'm not gonna tell which one here, guys, you got to join a Mastermind for that. But I'm gonna be covering it tomorrow because I've got really, really good results from one method in particular. It's actually one of the easiest methods and that's what I love about. I'm pleasantly surprised. Actually, I was not surprised that the method works because of what I know about that method, but I'm glad that it's one of the easier methods for any one of us to achieve, or to implement, I should say.
Again, I'm gonna be covering that in the Mastermind webinar tomorrow as well as I'm also gonna be covering some questions about PR stacking from some of our members. I'm also gonna be talking about setting up display ads for remarketing using the Google Display Network because it's a much, much easier process now and it's very, very effective.
So that's what I've got to tease with for tomorrow. It looks like we don't have that many questions. But I'm gonna get right into it.
Chris: I got a question, man.
Bradley: Go ahead.
Chris: I scrolled through my Facebook feed today, people are literally scared of GMB and Google all of a sudden. You just were talking about, yeah, which method is the most potent or the biggest needle move of them. Anybody, you wanna share your insights on that, Marco or Bradley?
Bradley: I'll start. Yeah. Armageddon is coming, right? The sky is always falling, Chicken Little type stuff. By the way, that screenshot that you're looking at there, guys, that's the tease for tomorrow's webinar in Mastermind because those are the movements that I've seen occur just in the last few days from that one particular method I'm gonna be covering.
Anyways, Marco and I, well, we've been around long enough to know that shit changes all the time. It's SEO. For the last several months we've been pushing really hard on GMB stuff because it's been working so well and I've been saying all along it at some point Google's gonna shut it down. I don't necessarily think that existing properties are gonna be taken down. What I think is gonna happen, and this is just my assumption, guys, my educated opinion about this or my educated guess, prediction I should say, is that it's gonna become damn near impossible to register new GMB profiles. I think that's how it's gonna be shut down.
That's why I've been pushing for people to build, build, build for the last several months, and to build your ass off and to build a team for scaling your build processes so that you can secure as many location as possible prior to what I think is going to happen, which is going to be damn near impossible to register new businesses.
I don't know exactly what they're gonna do to shut it down, but it's likely going to be something like having to take photographs at a storefront or at the business location. It could also be requiring … Again, guys, just speculation, but it could also require you to send corporate documents in or something that shows proof of address with the business name on it, so like a utility bill or something. I know because I've actually had to call Google Support before to get help moving a legit business for a client of mine to get the Maps listing updated. That was one of the things required, was a bank statement, the account details and everything could be blurred, but it had to show the company name and the mailing address and all that.
Those are things that I assume or that I predict are going to happen. But we always find workarounds and we always find ways to continue to make money. That's really the name of the game, guys. Don't freak out. Don't go into panic mode. Relax. Know that you're gonna have other options. We're gonna figure them out eventually and other people will figure them out as well, and you can too. But it's about keeping your head cool and realizing that this is a cat-and-mouse game that we play and that's the business that we're in.
Marco, what are your thoughts?
Marco: I get a little bit more basic, man. Yeah, I don't care. Why? I say basic because there's basic web principles. The foundational stuff that we teach is based on web principles, right? We're in the semantic web. We all know that, right? We talked about ART, activity, relevance, trust and authority, and how to generate all that. But there's foundation of principles. You can only code one way. If you write spaghetti code, you're writing garbage that nobody's ever going to be able to tell what it is if someone needs to come and take over. So there's international standards that are set.
There are basic principles where the guidelines are not set by Google. Google's Terms of Service and Google's guidelines are determined by Google, but coding standards are set by other people. In order for Google to mess with that, Google has to go and push at a higher level where there's a bunch of other people pushing back. I've been talking about this since Semantic Mastery began. Google is the 800-pound gorilla in the room. Correct, but there's others on the web. Google can't just go and do whatever the fuck they want to do. There's some stuff that they just can't touch.
While that goes on we'll just keep going and getting the results that we get. That's what you saw. The test that you're shown, which is beautiful because it's based on basic foundational principles, that's what we work from. Now all of these other stuff, yes, they're hacks, guys. We manipulate. That's our job. We're in this to make money. We're not here to make people happy. We're not here to make Google happy. I'm in this to make money. I don't care. They can't tell me that it's wrong to do what I'm doing, well then, Google should go and change their whole scheme for making money online because it's all based on lies and it's all based on moving people into their funnel and keeping them there as long as possible; they don't care how they do it, they just want to do it. Well, that's fine. That's their business model. I have mine.
Just to get back to this, basic principles, they still work. Why? Because everyone has to adhere to the same standards no matter what. That's my rant for today – well, hopefully.
Bradley: Yeah, I agree with that. Let's get into questions, guys. Not a whole lot of questions and I'm surprised. Maybe it's this new platform that's scaring people off, the discus platform. All right.
Chris: The sky is always falling.
Bradley: What's that?
Chris: The sky is always falling. Some people say it's …
Bradley: Chicken Little, yeah. Okay. Ben's up. He says, “Hey Bradley, thanks for our call last Thursday.” Okay. Ben's one of our Mastermind members and I'd been doing Mastermind calls. I opened up an opportunity for our Mastermind members to schedule a 30-minute call with me. It started the first week in January and this is the seventh week that I've been doing those calls. Next week, I'll wrap it up and then it'll be closed down until June. In June, I'm gonna open it back up again.
I encourage our Mastermind members that even scheduled to call with me in this first round to call schedule a second call with me in June because in six months you will have hopefully overcome some of the issues that we discussed on our call, and hopefully you have a new set of issues. I really want to continue to find out what's going on with our members. It's been super insightful for me to learn more about what's going …
Well, first, to get to know our members on a more personal level. It's been great. It really has been. I've really enjoyed the calls. Number two, it's given us a lot of insight as to what's going on, and in our Mastermind, which is our top level program, what's going on in our members' businesses, so that we can develop better tools and resources and training to help them overcome their obstacles. It really has been beneficial to me as well as, hopefully, to others.
Is Local GMB Pro Included In The MasterMind?
That's what Ben is referring to here. He says, “Thanks for our call last Thursday. It was good to talk to you and I got a lot out of it.” Well, thank you, man. I appreciate that. He says, “A couple of questions. Number one, is Local GMB Pro included in the Mastermind? Not that I need it. Local Lease Pro is looking pretty comprehensive as I go through it. I'm just curious as it doesn't recognize my username.”
Yeah, I know. We had Rob Beale collaborate on that with us and so there is an additional charge for that. But as a Mastermind member you get it at a silly ridiculous discount from what the advertised price is, if you look at the sales page publicly. Just contact Support when you're ready for that, Ben. But since I did talk with you, trust me, you're not ready for that yet. Go through Local Lease Pro, start implementing those strategies, provided that they're still going to work, depending on what happens with the GMB stuff going forward.
As it stands right now, it's still working just fine. But just keep in mind that you should be implementing that right now and then the Local GMB Pro training would really be more about assets that need the additional push, or if you're in super competitive areas, that's where you're going to want to implement Local GMB Pro. But again, that's not something that I would recommend you start with right now, you're gonna be overwhelmed. I know you and I talked about that. Do not overwhelm yourself with too much training. I'd rather you take action and Local Lease Pro is set up with actionable data, actionable information for you to go out and implement immediately to start building, and that's the most important thing. Okay.
Good question. But, yeah, as a Mastermind member, you'll get a significant discount on that when you're ready. But I can tell you right now you're not ready for that. Okay.
How Do You Overcome Shiny Object Syndrome?
Number two, he says, “You said you were a former shiny object syndrome sufferer.” Yes, I was. That's absolutely true. I think most of us in this industry or in this space are or have suffered from that, and maybe still do at this point. As SOS is so clearly at the root of my lack of progress to this point, I was wondering what it was that helped you turn the corner. You are clearly totally recovered and in control today.”
Yeah. You know what it was, honestly, it was kind of a perfect storm in that I was trying to do too many things and trying to not only teach on too many different topics as far as digital marketing, but I was trying to do too many things for my agency and provide too many services. What happens is I became overwhelmed with chasing different methods and trying to implement every method that I could learn about. So every time I saw a marketing email come through, and you guys know, I'm sure you are all on a million email list too, I would get the same type of emails, you guys would about new methods, about new tools and processes and things like that and I would get sucked in. The grass is always greener, right? I would see the opportunity that I thought, as an entrepreneur, I would see opportunity and I'm want to go after it, I want to chase it.
But what happened was over time things started to accumulate and accrue to the point where I had 15 projects going on and none of them were really progressing because I was spread too thin across too much. We, as a corporation, Semantic Mastery kind of suffered that for a period of time too and in part, I'm the face of the company, I should say, not to discredit my partners or anything, but in part because I was doing that in my own business as well. So we were kind of going that way with Semantic Mastery, trying to be too many things to too many people.
Really what happened was, and fortunately, my partner Adam, he's not here today, but he introduced us to a book by Gino Wickman, I think it is, called Traction. It's a program for really zeroing in on a singular focus and purpose for a company, for any organization. We've been working through that now, guys. What are we, over a year now into that, Traction? Are we on our fifth quarter now? Somebody would comment on that?
Marco: Yeah. I can't remember exactly what quarter we're on.
Bradley: I think we're on our fifth quarter now. Anyways, we do everything now. It's kind of a combination of various methods, but the 12-week year is one of the books that we provide to our Mastermind members when they come join. Another one is That One Thing. That's another book that where it teaches you how to really focus in on one thing to get results and find out what is the most important thing, the one thing that I can do such that everything else becomes irrelevant or less important or irrelevant, or something like that. It's a great book. Then there's the 12-week year, which is about taking 12-month goals and boiling them down into 12 weeks, which is a 90-day period. What we call them 12-week Sprints. It's a quarter every year.
We started implementing these strategies and then traction really kind of started giving us the organizational structure as a corporation to start developing our goals, figuring out what our primary focus was going to be, zeroing in on that, and then building out our processes and systems to achieve those goals. Like I said. I think we're on our fifth quarter of that process now. That's why over the last probably six months or so, you guys have been following us and probably noticed we've really shifted to just local marketing stuff. Not that we don't still talk about and teach and share and present information in the Mastermind about all types of marketing, but our primary push is local.
That's because I needed to do that in my own business in order for me to get better results for my clients to increase my own income and to get some of my time and my sanity back because I was just all over the place and it was overwhelming and, honestly, it was exhausting. Also, as you guys know, shit's changing all the time in the digital marketing space, so having to stay on the cutting edge of everything is incredibly difficult.
So I really wanted to shift my focus into something that I preferred, which was local marketing. I also feel that that's one of the quickest ways to earn revenue, is local marketing. So I kind of shifted to that. We took several surveys of you guys, our members, to find out that that's what the vast majority of our audience was doing, was local marketing or lead generation, that kind of stuff. So we really shifted all of our focus to that.
Again, Ben, to answer your question, how I got over it was kind of a combination of recognizing the fact that I was really spinning my wheels and not making any progress in a lot of different areas because I was going after too many things, my attention was spread too thin, and then also, again, when the student is ready the teacher appears.
Adam kind of presented us or brought to our attention like this, Gino Wickman's Traction program and they call the EOS, I guess the employee operating system, and all this stuff. Just get the book, guys, it's inexpensive, and go through it. It's a lot of work. We've been at it for five months now-, or excuse me, five quarters now, I think five quarters, and it's a lot of work. But it's totally worth it because we're seeing the benefits and the fruits of the work that we're putting in.
So a combination of those two things for me really kind of got me to stop … Guys, I'm not kidding, I've unsubscribed from just about every single email list. I got one specific email that I would always sign up for stuff and now, because over the years I've subscribed to so many lists, I've unsubscribed from just about everything. But yeah, I still get emails for internet marketing products and stuff all the time, from stuff that I've never even subscribed from. You guys know how that goes, people sell lists and your name gets passed, your email gets passed around from one list to another, whether you subscribed or not.
I'm not gonna lie, every single day now when I get a marketing email unless it's from somebody that I want to be on their list, I go find the unsubscribe button. as soon as I open an email, hit the unsubscribe button, and then I come back and hit the spam button. I do it every fucking day every single day. Some days I might only get one email now, other days I might get five or six spam type marketing emails. But I do the same thing. I open them up, I don't even read them, I just go right find an Unsubscribe button, click Unsubscribe, and then I come back it's hit the Spam button. What it's done is it's really reduced the amount of junk that I see on a daily basis.
I was telling this to Ben when we had our call, our Mastermind call, it's like being an alcoholic and going to a bar. Right? When you open your email account, if you know you have shiny object syndrome and you're not getting any traction in any one area of your business because you keep chasing opportunity, stop, stop going in your email box and reading these emails, guys. Stop. It's like get yourself out of the bar if you're a recovering alcoholic, right? It's the same principle. You need to avoid the shit that's detracting from you being able to get make progress in your business.
So for me, it was just eliminating the marketing messages. I'm a marketer so I'm susceptible to marketing messages, right? For me, it was just avoiding them. Out of sight, out of mind. Putting blinders on. Putting my nose down. Working through what I knew I needed to do and that was local marketing. Right now it's about building a lead gen business and developing processes but I'm not doing all the work and then teaching our members about what I'm doing and how we're doing it. So that's what's worked for me.
Any of you guys have comments on that?
Chris: Yeah. You probably should read the latest Mastermind issue, for February, because what I wrote about was pretty much what you've just talked about, but in steroids. It's like if you're struggling with that there's something really, really valuable in there for this month.
Bradley: It's awesome.
Chris: Not to reveal everything, so from Masterminding members, you can be looking forward to some really sweet stuff. I recommend you check it out as well, Bradley.
Bradley: I sure will. Marco?
Marco: Well, the way that I stopped is I realized that we're producing better shit than most people out there. So I focus on our own things and I know that you focus, we, the Mastermind's focus is local. But I'm still in the lab looking at manipulation methods for national, global, just whatever, because that's just how my mind works. I can't just do the local thing and be happy. I have to be able to see where all of the algorithms are going, where Google is going, where it's taking us and why, and then try to intercept at the right time, which is kind of like how RYS Academy was born, then RYS Reloaded, Local GMB Pro, as a matter of fact, came through because of that. It was just looking to see where Google was going and why. So I'm constantly after that, where is Google going, why?
As long as I'm on that, I don't care about somebody else's shit because I'm too busy with my own shit. That's how I was able to overcome. We've all been there. If you've been online for any length of time, it could be a week, you bought something. Yeah. That's just the way it is.
Are Both G+ Personal And Business Profiles Be Shut Down By Google?
Bradley: Yeah. That's a great question, Ben. I really appreciated that question. Hopefully, that was helpful. Ken. What's up, Ken? He says, “Are both G Plus personal and business profiles going away or is it just personal?” I believe it's all Google Plus. I think the only Google Plus that's going to remain, and I could be wrong about this guys, but I'm pretty sure that they're all being killed off unless you're what they call Google Plus Enterprise, which is only for like, it's like internal Google Plus for large organizations. I don't even know anything about it. I just read somewhere about it.
So as far as I know, Google Plus is being completely killed. I think in April it's gonna be down completely. You won't be able to access even your old stuff. I got notifications, dozens and dozens of notifications about it where they say if you got any photos in Google Plus, the notifications, you got to download the photos and all that kind of stuff because in April they're gone. That's it. They're extinct. Whatever. Good riddance. No big deal. Move on.
Which, by the way, guys, we covered the Google Plus … Oh, yeah, guys, if you're in the Syndication Academy and you didn't watch the update webinar from last week, go back and watch it. I mean, literally, as soon as Hump Day Hangouts is over, go watch it because it's super, super powerful what I was talking about, because one of the things I was covering was Google Plus being shut down. We had a lot of people comment and question about, “What's going to happen? Because Google Plus is down and that's one of our main social hubs.” Yeah. So what? We find others.
I shared exactly what I'm using now, which is so much more effective anyways, and it's really, really powerful. If you're in Syndication Academy, guys, go watch the update webinar that was just recorded last week. It's in the archives area, the updates area along with all the notes and everything in there. Super powerful and it's easy to do. Okay. AlL right. I'm gonna keep on moving.
What Photo Selection In GMB Is It That Dictates Which Image Is Displayed In Google Maps?
Jay says, what's up, Jay? “Inside the GMB, what photo selection option is it that the dictates which image is displayed in Google Maps? I've tried several options there but it won't change.” Yeah. I've had that issue in the past too, Jay. I don't know, maybe Marco has an answer. I've tried in some cases to get an image to change too and not been able to get it to change. I just don't even care at this point. I know some clients do, but it's not been a major issue for me so I haven't dug into it that much.
Marco, do you have an idea as to what you can do to get Google to display what you want?
Marco: No. I don't have an answer for that. It sometimes displays the latest one, it sometimes displays what it wants to, I don't know. If you have GMB that is legit, that is tied to a company or whatever, you might wanna get in touch with a Google rep and see if they can help you out. If you act really ignorant, if you act really stupid, like you don't know what's going on, they'll really help you out. They'll go out of their way to help you out. I found that the more ignorant you act and the more that they … “I don't know …” “Oh, you mean like Chrome?” I mean they go that deep into … Just totally being blissfully ignorant about everything online.
Because you're a business owner who doesn't have time for all of this. The only people who have time for this are marketers who are in there trying to manipulate every day, who are the first ones that find out what doesn't work and what does. So you wanna try to avoid being that know-it-all marketer because if you do that you're gonna get nuked, your IP is gonna get tagged, and you're in for a lot of trouble.
Bradley: Yeah, I agree. If it's a legit business, man, just contact the Google My Business Support. Again, if it's legit verifiable business, guys, I don't have any problem contacting Support anymore. I found them to be quite helpful when needed. Again, don't be afraid to do that. I remember years ago it was damn near impossible to get support help from Google and it was only via email and it would be sometimes days or even weeks before they would reply and it was just a bitch. But now it's a lot easier to get in touch with Google Support. Again, if it's for legit business, don't be afraid of trying.
What Are Your Most Successful Tactics In Getting Client Response From Cold Emails?
Okay. Jeff says, a minute, I still got to get used to this platform, guys. Jeff says, what's up, Jeff? He says, “Two questions. What is the record for most F-bombs dropped by Marco in one rant?” Well, apparently, Ken's been counting, he says 87.
Chris: Did you see the RYS Academy sales video, the webinar, the very first one? I bet it goes higher.
Marco: Guys, listen, I don't do it purposely. It's just when I get excited I get really animated and it just flows. Please excuse me, I don't mean to offend. Well, I have meant to offend people in the past, let me change that. You guys, in general, I don't intend to offend you. If you are, please excuse me. Please understand that that's just … My partners know that that's me because they have to deal with me on a daily basis, so they know. They know Marco.
So you guys, just please excuse me. Next time if you come to my webinars or whatever, please put the kids away and you might not want the wife, girlfriend, boyfriend or whatever around while you're listening to me talk.
Bradley: Yeah. I remember we had a Mastermind webinar about three years ago, maybe three and a half years ago, and Marco and I, we're a little loose with our lips as far as some of the things we were saying. One of the members posted like “I've got kids in the room.” It was so funny because immediately after that I put a parental guidance suggested explicit language, image, or whatever, graphic on the bottom of the header image for the page that we were hosting the webinars on. In that point forward, we always kept it to be like, hey, keep your kids out. It's not safe for work-type stuff. I think it was really funny. I think Carolyn was her name.
Anyway, so to carry on with the real stuff here, guys. Jeff says, “I know you mentioned this previously, but I couldn't find it when researching out-, or excuse me when reaching out to business owners. In an effort to sell them the leads we were generating, what has been your more successful tactics for getting them to respond? This is primarily a cold email question.” Jeff, that's a great question. That's something we're going to be covering a lot in depth in actually going through real live tests in case studies and such for monetizing GMB assets. We're gonna be doing a lot of outreach stuff in the Mastermind coming up over the next several weeks. In fact, that was supposed to be started this week. I'm a little bit delayed, but I'm gonna be working on that a lot next week. I've got several assets that I need to start doing outreach for too.
But to answer your question, what I found and I spent a lot of time last year, in 2018, doing prospecting and trying to do sales for traditional agency services. I got really good at prospecting, getting the conversation started. As far as sales, I failed miserably. I think we spent like $18,000 between our salesperson and our VA staff which was handling the cold email outreach and all that stuff. I think we made like $6,000 in sales. It was ridiculous. That in part is just because I think that the local business market is so saturated with solicitation calls from marketing and advertising agency.
So long story short, that's part of the reason we shifted back to the lead generation model because it changes the dynamic entirely, and I know that's what you're asking about. But when it came to prospecting, I found the easiest thing to do is, are quick question type emails.
There's a great book by the guy that the developer of quickmail.io. If you go to quickmail.io, it's a service that you can subscribe to, it's like an email tracking service and all that. I personally like gmass.co better as an email marketing platform, but I started out with using quickmail.io. There's a book by the developer. It's a real short book. You can get it on Amazon, Kindle. I think you can get in paperback too, but I got it on Kindle. It's a real short book, it's only like 30-some pages I think, really inexpensive. I think it might only be $1 or $2.99 or something like that.
Go get it. Go to quickmail.io and probably click through some of the links and you'll find the guy's name, the developer's name, and then you can find the book on Amazon. Pick that book up. Guys, I tested last year multiple types of cold email outreach methods for prospecting. Out of everything that I tested, and I tested David Sprague stuff, David Sprague's got some really good tools, guys, there's no question, but as far as his cold email outreach programs and stuff, I just had miserable success and we gave it full on effort.
I mean, for months, not just his program but all different types of outreach methods. What I found that produced the most success, especially dealing with contractors, was the quick question type emails. That strategy is outlaid perfectly in that short little book by the developer quickmail.io. His name is Jeremy something, I think. Anyways, just go pick it up, read through that book, and then start testing. That's what I did and it worked really, really, really well.
We're actually gonna be testing in the Mastermind. I'm gonna be using a combination of the more mass email approach, which is what I was talking about with the quick question type emails, which all you're trying to do is solicit a response, a reply, that's it. No, you're not asking them to click through any links, you're not getting diarrhea of the mouth and dumping a whole bunch of information and doing an email. You just ask them a simple question that's kind of disguised like a lead for them. It's a little bit misleading, but not so, because you're gonna present them with an opportunity.
Again, it's not unethical. Like I said, it's just a way to ask questions. For example, maybe if I got a tree service site or assets that I need to monetize, I might contact 10 or 15 different … When I was doing the mass prospect, I would contact 50, 60 tree service contractors with these quick question type emails. Now I'm going to be doing a hybrid model that it incorporates the video email process, which is, we have a training program that I developed that I've used for years to get results for prospecting and sales and that's called the video lead gen system.
It's how to use video emails to get people's attention. It's a bit time-consuming because you got to record videos that are personalized to each person you reach out to. I'm trying to templatize that now to where it's going to be a lot easier and more efficient and have a team that does the video editing and all that kind of stuff so that we can turn it into more of a process. Like an assembly line to where we can do 10 or 15 videos in a short period of time and then targeted emails out.
But I'm still going to be using those quick question type emails where I might say like, “Quick question, are you guys accepting or are you guys providing estimates for tree removal right now?” When they reply yes, that's the conversation starter. “Okay, great. Would you mind if I sent you a video explaining what it is that I've got?” Then if they reply yes again, now you they've given you permission to send them a video. Then you send them the damn video, which is a personalized video explaining what you got.
“Hey, look, I got these leads coming in right now.” You don't show your assets, guys. You show call volume or you show the fact that you're generating leads. Show proof. Say, “Look, I really need somebody who can take these leads. If you're interested, let me know I'll send a few of them to you for the next week, or I'll send you five leads or 10 leads or whatever, whatever your business model is good for. You say to them, “I'll send you five leads for free,” and then, “I'll follow up with you after that to find out if you're if you like them. If they were good genuine valid leads that you'd like to continue that service, we can talk then,” stuff like that. Just real simple little questions, guys.
I've tested all kinds of processes and what I found was those quick questions where you don't drop a link in it, you don't ask them to click, you don't ask them to go to a landing page and fill out a survey, or watch a video on the first email, none of that, you just ask them to reply. That's a conversation starter. That starts the dialogue. Once the dialogue starts, then you ask permission to send them a link for them to click, which is just a video essentially. You say, “Can I send you a video to explain what I've got?” If they say yes, now they're giving you permission.
Then you send them the video link, and then they'll click on it, and now watch the video. Then sometimes they will reply, sometimes they won't. But that's really the whole point. Again, video lead-gen system was the course that we did on how to use video email. Then I'm going to be kind of mixing that with the more … I'm trying to templatize that and make it towards a process to where it's not so time-consuming to do those emails, although they're very, very effective. Okay?
Again, this is stuff that in the Mastermind, guys, were gonna be covering over the next several weeks. Okay. Those were great questions, Jeff.
Does anybody else have-
Chris: I'll post a link to the book in a second.
Bradley: I'm sorry?
Chris: I'll post a link to the book in a second. I already got it.
What Are Your Thoughts On WebFire 3.0 Tool?
Bradley: Okay. Cool. Yeah, it's a great little book. All right, moving on. Martin says, “Have you any experience with the WebFire 3.0 tool?” No, Martin. When you said that, I clicked on it and I looked, I don't, so I can't really comment on that. I don't have time to look through it right now. Perhaps, if you remind me, next week I will take a look at that before. I might look through that thing when we're off this webinar today.
Marco: Hey Bradley, those are all like, those are click … Well, what do you call that, the auto traffic-
Bradley: It's like a click-through spambot?
Marco: Yeah. Tons of websites like that.
Marco: The problem that I'm seeing, and by the way, they're working. Some are working better than others. I'm not gonna say which one because then everyone will run there and ruin it for me. I don't want you guys messing with my money. At any rate, they are working, go and test them out. But interestingly enough, what I found works the best is … You did a course on it, it's only available in the Mastermind.
Marco: The way that you teach it becomes actually cheaper than most of these click-through spams or spam traffic networks, which is really interesting because you're targeting real people to come and visit your stuff. These real people have a genuine interest in whatever it is that you're doing right and they're going to ask way-, they're going to act, excuse me, way differently than the people that have to click on your link. Does that make sense? They pay for it. Well, you paid for it, they go, they click, then they get credit. It just becomes crazy because they're not really interested in your stuff, they're only interested in theirs.
Now since we're targeting real people with the real interest, through Bradley's training, it becomes that much better. Guys, activity, relevance, trust and authority. We're in trusted and authoritative to the max because were inside Google.
Bradley: That's right.
Marco: Relevance because we're targeting whatever it is that we're targeting. I'm not gonna say anything because it's something that's right now only available in the Mastermind. Then, activity on that link. It's relevant activity. People clicking on that link going and acting the way that real people do. Some might not like it and bounce back, many will. But that's what real people do and that's what we're after.
Bradley: Yeah. I'm not gonna reveal the method here either, but exactly what Marco was saying, because that is real genuine traffic that Google knows has an interest in what you're sending them to. So guys, when you're talking about activity and engagement, which is one of the primary ranking signals now, is engagement, it's not just blind engagement.
Again, if you are trying to rank something locally and you're getting clicks from China and Russia and Korea and UK, and I'm talking about in the US, I'm just using this as an example, guys. But if you're getting a bunch of clicks from things that are non-relevant either geographically especially for local stuff or non-topically relevant, in other words it's just kind of like random traffic coming, do you think Google counts that traffic as an engagement signal, the same type, and gives it the same amount of weight as somebody that is in the local area that's clicking from a local IP, likely from a mobile device that is intimately connected to them at all times, that they have a history of being interested in that particular type of content or service or product? Think about that guys, which click, which engagement signal is gonna be given more weight by Google? You already know the answer to that.
It's not that these kind of tools and stuff can't produce some nominal results, they can, but if you wanna get really good results and do it within terms of service, there are alternative ways to do it and it's super, super effective. I mean, super effective. So it's absolutely true.
Marco: I just want to be clear, Fiverr geeks, Fiverr traffic geeks, they get some results. These types of websites, the spam traffic, they get some results. But when you compare them all and compare them to the course that we have, it's night and day. it's just totally different because it's just targeted traffic, people that are targeted to the geolocation so that they interact with whatever it is that you're doing at that level, if that's necessary. If not, then you can adjust to whatever it is that you're doing and get traffic for pennies on the dollar, guys. That's what it's all about.
Bradley: Yeah. Again, topical relevance and geographic relevance, and you can combine both and get super, super good results. It doesn't take a lot of traffic to get good results when you have heavily weighted engagement signals, which is what that is. It only takes a few engagements to get significant results when you have a really targeted audience that Google knows about. All right.
Anyways, we're gonna keep moving. Sorry, I can't give you a better answer on that. Bryan says, “What is the backlog on GMB listings in MGYB purchases. I'm out about four weeks.” Bryan, you'd have to contact support. I don't manage any of that stuff, I'm sorry. Just contact support or send us ticket to [email protected] and we'll get it answered for you. Okay?
Marco: I was just talking to Rob about this to make sure. We have to deal with whatever it is that Google decides. I mean, they were on the show, we don't control them. So we can't say it's definitely this or definitely that, or we'll have it in a day, in seven days or whatever. It takes however long it takes. Some of them are nearly impossible. I believe that Bryan has already contacted Support and gotten an answer.
Now my thing is if you go through Support and then you come here, it just slows the process because then I have to go reach back to support, ask what's going on, track it down, and then they all go and track it down and try to see what's going on when it has already been answered.
The only thing that I can add to this is, guys, we're not in control of this. We're trying to do what we can. Bryan, you're welcome to request a refund. If it gets too long, you're welcome to request a refund and try to find someone who stands behind the product like we do 60-day guarantee replacement. If it gets suspended within those 60 days, we offer a legitimate guarantee. Now how long it takes to get it for you, that's another question altogether.
Bradley: What's up, Daniel? Hey man, the question you asked two weeks ago on Mastermind that we didn't get to because the training went so long, please repost that for tomorrow because the Mastermind webinar is tomorrow and I didn't want to spend some time on that. It was about a GMB question you had. We're gonna have time. I'm gonna be covering specific training tomorrow, but it will be a lot shorter because I just did the Mastermind newsletter entry specifically about that. So that we're gonna do some video training on it tomorrow, but you guys will have the written process.
You guys know how I do my process stocks. Well, you're gonna have the written processes, the newsletter entry that you're gonna get in about two or three weeks, whenever you get the next newsletter. That means my training tomorrow, the video training, will be a bit more streamlined so I should be able to get to your question. All right. I apologize I didn't get to that, man, and it's been weighing on me for almost two weeks now.
Is It A Good Idea To Leverage A Popular Family Name Or Brand To Get Press And Media Attention?
Anyways, Quentin's up. He says, “Hello my name is Quentin Ravenel. I'm a full-time musician based in Charleston, South Carolina. Arthur Ravenel Jr. is a staple here. We've named a bridge after him that gathers 25,000 people every year in April to run or walk on the Ravenel Bridge. Is there any way to use my last name as leverage?”
That's a really good question. Yeah. I would think Press Releases would probably be a great way to kind of piggyback off of that name recognition because that's essentially … It's a brand, right? Ravenel is a brand, right? If you can use that … There's a strategy called newsjacking. Look into that, Quentin. Look in the newsjacking. In fact, you could just do a Google search for newsjacking and find plenty of resources, Amazon books, whatever that can teach you the strategy of newsjacking that I think would be perfect for that, for what you're saying here because you have the same last name-, excuse me, as a brand that's well-known in that area. I would use that newsjacking strategy as a way to get some press and some media. It's almost like click bait but in a proper way, in an ethical way.
Again, I don't do a lot of that stuff, I just haven't had the opportunity to, but I'm familiar with that strategy. That's something that I think you could implement here.
Marco, do you have any suggestions for that?
Marco: Entity relationship, man. That's what he'd have to do. Relate his name to the Ravenel Bridge name so that when it comes in the, what they call, the Google auto predict, autosuggest, so when people go looking for the Ravenel Bridge walk, or a Ravenel Bridge run, Ravenel Bridge weekend, all of that stuff, your name comes up in there too. I mean, we've done that, right? Social conditioning?
Bradley: Yeah, social engineering.
Bradley: Newsjacking, go check it out. There's tons of information about it. There's the book, David Meerman Scott, I think is the pioneer of that or whatever, at least the most well-known, but you can find all kinds of information about this free and paid. Just spend some time researching that newsjacking because it's something that I think you could implement and get some significant results that way. Okay. By the way, go to mgyb.co to purchase Press Releases and we'll publish them for you, they're really, really nicely done. Okay.
Gregg. What's up, Greg? You and I got a Mastermind call tomorrow, Gregg. Looking forward to it. We got a lot to catch up on.
Urban Towing says, “Does SerpClix work well for traffic to RYS or is there something else you would recommend?” Again, I'm not familiar with SerpClix. If it's another CT spambot or crowd search, click-through thing-
Marco: It is.
Bradley: -which I imagine it would be. Yeah, I would probably produce some results, I don't know how much. But I would recommend finding some better methods where you can actually buy or get real targeted traffic from real people that may have a genuine interest in your potential product or service. Guys, paid traffic is a good way to do that kind of stuff.
Marco: I actually went to SerpClix and did the math. It's 14 cents per click. We can beat that through your method, can't we, Bradley?
Bradley: Oh, yeah, absolutely.
Marco: And this is real people. Real people targeted, remember that. Activity, relevance, trust, authority, that's what you're after.
Bradley: Yeah. Guys, we did … for years, Dan Anton had a product called crowdsearch.me. It works like gangbusters for a long time. Click-through spam was an engagement signal … I call it click-through spam. But that's when somebody does a search on Google for example, keyword search, it could be a brand search, which is called a navigational search.
Guys, you can go to our YouTube channel. You can just go to Google and search crowdsearch.me and you're gonna find this Semantic Mastery webinars. I've done two of them because we did one webinar and I think two years later we did another webinar because it was still working so well. I explained in that webinar, and both of those webinars and great length what click-through spam is and why it works so well.
It was actually a method that I learned way back in 2011 from Ivan Budimir, who was my most influential mentor in the local marketing, digital marketing space. It was Ivan Budimir. He's no longer in the space, but he was absolutely amazing. I learned so much from that guy. He actually introduced that method to me back in 2011 and showed the Google patent. It's not the actual official name of the Google patent, but he always called it site weight.
Site weight. In other words, if all things being equal, if there were two sites that were identical, which we know is impossible, pretty much, but theoretically, if two sites were equally authoritative, like they had the same amount of on-page optimization, the same amount of off-page optimization but one site got navigational search queries, which now in the semantic web is incredibly important, what is a navigational search query?
That's a brand search or a variation of a brand search, like brand plus keyword, or brand a plus phone, like for somebody looking for the phone number of a company, or brand plus location, or brand plus map so that people looking for how to get to that location or get to that company or that store or whatever the case may be. Those are called navigational queries. If all things being equal, there were two identical sites competing brands and one had navigational queries and the other did not, the navigational query site would outrank the other, one hands down, two to one every time. Every time and it was tested over and over and over again. That was because of the site weight algorithm, or filter, or whatever you call that shit. Again, I'm not the patent nerd like Marco. Marco, that's a term of endearment, by the way.
He introduced that way back in 2011 and the strategy then was to hire microtask workers to set up these little gigs. You would pay microtask workers two or three cents or something like that to go do a particular search, preferably with the brand dimension. Then find the link that you told them to find, click through, and then you would tell them, “Go find copy and paste the third word of the seventh paragraph on that page into the answer box,” and the answer box was their proof that they did the task that you assigned.
The reason why you wouldn't just tell him to go click the link and copy because you want them to dwell on the page. That dwell time counted as an engagement signal, right? They would land on the page and then they'd have a hunt for that specific word or phrase or whatever it was that you told them to do that would make the answer. That would be the answer that means they solved the task that you gave them to do. That would create the dwell time, potentially scroll, you might ask them to click through to another page, whatever the task might be, click through to the link, then click through to the contact page, and then leave a message or whatever the case may be. You could set it up multiple different ways, but those were engagement signals way back in 2011 guys and it moved the needle like almost overnight.
The problem was as soon as you would stop paying in microtasks workers within just a few days your rank positioning start falling again because it was all about those engagement signals. Guys, again, this was eight years ago. Well, now, we've just been talking on this webinar alone about how important engagement signals are. So engagement signals are weighted even more now than they were back then.
Now the engagement signals are weighted more because Google can track and knows its users and the users' behavior and their history. That's what I was talking about. If you can get engagement signals from people that are locally and/or topically relevant to the content that you're having them engage with, then that's going to be weighted so much more.
What I'm saying is, again on a local level, if you can get people from a local geographic area that have a history for having an interest in that topic or that product or service as well as being local, a handful of clicks from them can produce better results than dozens or hundreds of click from non-relevant and non-non topically and non-geographically relevant clicks. Does that make sense?
So the click-through spam, and that's what I called it because we were literally spamming click-throughs, isn't as effective as it is when you can get relevant audience to engage because Google understands its audience, guys. Google knows its audience because everybody's connected to Google all the time, right? So it knows what their history is and what their interests are and where they're located and all that kind of stuff.
So that's what I'm getting at. As far as the click-through spam stuff, for a long time it was working really well. Dan Anton's, I think the best bot that came out, which was crowdsearch.me and for I think three, four years, I mean, I used it heavily. I was getting 50,000 credits per month and I was using every bit of them. It worked like gangbusters. But over time, it slowly started to stop working as well. I know that service is still out there. There are potential uses for it but it's not something that I would do to direct to money site anymore. There are better alternatives now in my opinion, which is what we we've been talking about. We did some training about that in the Mastermind a few weeks ago.
It was a good question though. I was worried we're not gonna have enough to talk about today, man, and look, we're almost up. It's awesome. Let's see. “Think of how stupid the average person is and realize half of them are stupider than that.” That should actually be how stupid the median person is, right? It's awesome. Thanks, Greg.
Okay. Grant says, “It might be easier to just close/delete designed junk email accounts ThAn unsubscribe endlessly.” Yeah. I know what you're saying, Grant, but this is an email account that I've had for, God, 15 years, so it's not something I wanna get rid of. But, yeah, I know what you mean.
By the way, I did all the heavy lifting. Now it's just a daily maintenance thing. If I see an email come in, if that's from something that was unsolicited, I open it, unsubscribe, and then as soon as the unsubscribe is successful, I go back and hit the spam button. Again, most days now guys, I might only get one or two spam emails. There are some days where I'll get five or six or whatever, but almost every day now it's just a bare minimum. So it's manageable now. It just took a little bit of time.
Also, there's a service called unroll.me. Guys, go check it out. Go to unroll.me, especially any of you suffering from shiny object syndrome. Type in your email and it'll take a few minutes to run and it'll come back and show you how many lists you're subscribe to, and tell me it doesn't take your breath away. It's like, holy shit, how did I get subscribed … It's just over the years, you accumulate, you get added to so many subscription lists either voluntarily or involuntarily, a combination of both really.
If you go to unroll.me, it's amazing. It'll just take your breath away when you see how many email lists you're on, and you can start to systematically unsubscribe. Okay.
Chris: You're the nightmare of every email marketer.
Bradley: Yeah. Well, now, I am, yeah. But trust me, a lot of email marketers made a lot of money from me too. All right. Let's see, Walt says, “Not an affiliate link.” Okay. This is the quick, probably the quick … There you go, Grow Your Business With Cold Emails, Jeremy Chatelaine. That's correct. He's got an accent or whatever. It's awesome, guys. Really short book. Look at that, it used to be cheaper, but 10 bucks, buy it, guys, it's worth it. 100% worth it, buy it, and read it. It's a great book for anybody's doing prospecting. Guys, hands down, that has been the best strategy for me that I've ever found. Okay.
I'll keep moving. Grow Your Business With Cold Emails: Everything You Need to Know. Go, perfect. Thanks, guys. I appreciate that.
Daniel, awesome. “Guys, I'm not whining about the GMB question, and I do have faith in SM.” Bryan, I think he took offense to which you said, Marco. Just looking to start implementing building out the local strategy and certainly anxious to get moving.” I totally get it, Bryan. I totally get it.
Marco: Yeah, so do we. I didn't expect or intend again to offend. I just come across that way. I was just explaining that it just takes time. We try to get as quickly as possible. We know all you guys were anxious, but there's only so much we could do when the beast keeps changing shit around.
Bradley: Correct. Yeah. That's one of the issues, guys. Again, we all have to keep changing our methods to get these things done verified and such. I don't even know what they're doing to do it. I don't care. Bryan, I'm just like you. I placed my orders too. I'm not kidding. Guys, I placed my orders just like you do now. I do have a little bit of pull sometimes, most of my orders are in queue still now because they're not critical. But sometimes, for clients, for example, that have requested maps expansion, then I pull some strings to get them pushed forward a little bit. So that's one of the benefits I guess of the CEO.
But for the most part, guys, I'm in queue just like you guys. It's not you guys aren't waiting because I'm getting all mine done. Trust me. I'm waiting too. Awesome. Unroll.me, You're welcome, Grant
All right, guys. We gotta wrap it up. “Marco, you didn't drop an F-bomb on me so I was unsure about the love.” It was Bryan again.
Chris: It's coming.
Bradley: Marco, you got to say fuck just to make everybody happy once.
Marco: Yeah. Let me just close this off with this: fuck Google.
Bradley: All right, there you go. ‘Nuff said. All right everybody. Thanks for being here. Mastermind webinar tomorrow, don't forget. If you did not check out the Syndication Academy update webinar from last week, do it, guys. Super, super powerful stuff. I showed you how to use RSS feeds there with geo-tagging.
By the way, I'm doing a lot of testing with I have it … No, I must already closed it down. No, there it is, RankFeedr. I've got it open. I'm not gonna show my projects. But Lisa Allen's RankFeedr, guys. I know the coupon has expired now. She actually extended it because of the Syndication Academy update webinar that I did last week. I talked about it in there. Although the method that I showed was how to use Feedburner feeds to create local geotag feeds and they're super powerful too, not as powerful as the RankFeedr feeds though because RankFeedr you can splice together and create static or sticky items and you can add the geotag and not just a specific geo coordinate but you can add what's called a geo box, which is like a service area business. Super powerful stuff, guys.
I've been testing really hard for the last week now with the RankFeedr stuff and I'm seeing good results. Again, I know the coupon that she gave is expired, but it's still totally worth it. It's super inexpensive guys for the elite subscription, which I think allows you to create eleven hundred RankFeedr feeds.
Guys, it's a set and forget. You set up a RankFeedr feed one time and you let it go. It just runs for as long as you keep your subscription active and you don't have to do anything else. It will help to create co-citation geographic and topical relevancy on autopilot, guys. I'm telling you and for the elite service the elite subscription level, which again I think is 1,100 feeds, it's $47 a month. It's a no-brainer.
So if you haven't already picked it up, guys, go watch the Syndication Academy update webinar, and go pick up the RankFeedr subscription service, which is how you create those things. I'm only telling you guys, we don't pimp other people's products unless we truly believe in them and I'm endorsing this because it's such a good product and you can go to our website SemanticMastery.com I think it's RSS-authority-sniper-3 I think. You could find the webinar replay and go through that process, if you want to watch the webinar where she talks about it.
But honestly, you don't even need to watch the webinar, just go pick up the damn service because it's really powerful. All right. With that, we're gonna close it out. See you all next week. Thanks everybody. Thanks, Marco. Thanks, Chris.
Marco: Bye everybody.